About Ricoh-Brand Introduction

1936Ricoh was founded in Tokyo, Japan. Today, Ricoh has branches in 150 countries and regions around the world, with a total of about 75000 employees and an annual turnover of more than US $17 billion. As a global leader in digital office equipment solutions, Ricoh has been committed to business development around the world.

In the Japanese market, Ricoh copiers and fax machines have been the market leader for more than 20 years.

As one of the first manufacturers to explore digital image output technology, Ricoh is a market leader in the United States, Europe and Japan.

In the 70 years since its establishment, Ricoh has been committed to helping customers improve productivity. Through high-quality products and excellent service, Ricoh assists the client company in an orderly and effective operation. Ricoh's current products cover copiers, printers, fax machines, CD drives, digital cameras and electronic equipment.

Since 1994, the Ricoh Group has achieved steady growth in net profit, rewarding the heartfelt support of investors around the world. At the same time, Ricoh has made recycling resources and striving to protect the environment as a basic principle of the company, which not only improves the company's efficiency, but also wins the company's reputation. In 2002, Ricoh became the first Asian company to receive the WEC Gold Award for its sustainability achievements.

However, we are most proud of successfully integrating our services into our products and selling them worldwide. We call it "putting yourself in the customer's shoes"-anticipating customer needs, reacting quickly and building trust.

Customer satisfaction is far more important than money. We have understood that through reliable and excellent service, customer satisfaction will eventually achieve sales and profit growth.

Ricoh Group always stand in the position of the customer thinking and action, and constantly make new contributions to the user. The driving force behind the development of Ricoh Group is the entrepreneurial spirit, that is, the "three love spirit", and the business philosophy formed on this basis. Since its establishment in 1936, Ricoh has always insisted on starting from the perspective of users and actively exploring new markets by constantly creating new value (goods and services). For example, photocopiers or fax machines were originally large and expensive commodities aimed at specific markets and uses. Ricoh took the popularization of photocopiers as its corporate mission from the perspective of users, and made every effort to promote technological innovation. Finally, it has become a popular product acceptable to customers all over the world, thus expanding the market. This corporate culture has been fully inherited and carried forward in conducting business in China.

Ricoh China

Ricoh is the first initiator of the concept of "OA" in the world. The company has always insisted on continuous innovation to meet the needs of the times and put forward the new office concept of "Image Communication". It has clearly positioned the company to take digital and color as the core technology and realize the perfect integration of image processing and computer technology, so as to continuously create a new business communication environment and devote itself to all-round services, drive customers to more effectively enter the unprecedented realm of information sharing.
Corresponding to the development trend of digitalization and networking in the Chinese market, Ricoh (China) Investment Co., Ltd. is also committed to providing better products and services to Chinese users. By providing digital equipment and high-quality services such as photocopiers, printing machines, printers, engineering machines, fax machines and system solutions, Ricoh has won the unanimous support and love of our customers.

Ricoh Group in China

Headquarters: Ricoh (China) Investment Co., Ltd.
Ricoh (China) Investment Co., Ltd. North China Regional Omnibus Center
Ricoh (China) Investment Co., Ltd. East China Regional Omnibus Center
Ricoh (China) Investment Co., Ltd. South China Regional Omnibus Center

Regional Company
Ricoh Software Research Institute (Beijing) Co., Ltd. | Ricoh Thermal Technology (Wuxi) Co., Ltd.
Ricoh International (Shanghai) Co., Ltd. | Ricoh Thermal Technology (Beijing) Co., Ltd.
Shanghai Ricoh Fax Co., Ltd. | Shanghai Ricoh Office Equipment Co., Ltd.